Responsibilities
The right to access clear and accurate information.
The right to make informed choices.
The right to fair and equitable treatment.
The right to the privacy and security of personal data.
The right to consumer education and awareness.
The right to seek and receive redress for grievances.
RIGHTS
Responsibility to fulfill all financial obligations on time.
Responsibility to safeguard financial tools and sensitive information.
Responsibility to provide truthful, accurate, and up-to-date information.
Responsibility to report unethical practices, including fraud and errors.